Water Efficiency Offers
The following offers are available to eligible Aqwest customers in 2025/26:
Irrigation Service Rebate
Dual Flush Toilet Rebate
Rainwater Tank Rebate
Showerhead Swap Program
Showerhead Swap Program
We are currently offering a showerhead swap program, where eligible customers can swap old showerheads for up to two water efficient showerheads per household. Up to 24% of average household water use is in the shower, and the use of a water efficient showerhead can save up to 37,000 litres per showerhead, per year.
Make the swap by visiting our Water Services Centre. Please note, terms and conditions apply and limited stock is available.
How to swap to a water saving showerhead
Bring your old showerhead/s to the Aqwest Water Services Centre at 2 Hayes Street, Bunbury, along with a copy of your recent water bill.
Feel free to contact us prior to removing your showerhead to confirm stock availability.
Before removing your showerhead
Please read the Terms and Conditions before removing your showerhead/s
The replacement showerheads are not suitable for low pressure, gravity fed (in the roof) and some instantaneous or continuous supply hot water systems. Check compatibility before removing your showerhead/s
The water efficient showerheads are designed to use less water, without compromising your shower
If you are a tenant, the property owner or landlord must agree to participate in the showerhead swap program. You can ask them for a copy of the bill to use when you visit us to make the switch
We recommend you contact a licensed plumber for assistance in removing and installing the showerheads
Irrigation Service Rebate
On average, 28% of household water use is outside the home, so it is important to ensure irrigation systems are working effectively.
Eligible customers can claim a rebate of up to $200 when engaging a participating garden irrigator to address specific issues within your system.
The offer includes:
Identifying and repairing pipe leak(s) in irrigation pipe(s).
Replacing or repairing faulty irrigation solenoid valves.
All services must include a check of the automatic controller and, if required, an adjustment.
Please note this rebate is to assist customers with the cost of fixing specific high water-waste irrigation issues and not for general maintenance checks.
This is a limited offer available on eligible services completed between 1 December 2025 and 31 May 2026. Rebate funds may be exhausted before the closing date. If the offer is to close early we will provide notice on this page.
How to participate
Contact one of our participating irrigators to book in an Irrigation Service. Following the service, submit an Application Form along with the tax invoice and checklist completed by the Irrigator who completed the service within 30 days.
Participating Irrigators
The following irrigators are participating in our Irrigation Service rebate:
South West Reticulation
Ph: 0488 767 642
Email: [email protected]
www.southwestreticulation.com
Retic Smart
Ph: 0493 725 347
Email: [email protected]
www.reticsmart.com.au
Dual Flush Toilet Rebate
Flushing toilets uses over 10% of water inside the home and the type of toilet you have can make a difference to your water consumption. Single flush toilets are very inefficient, using approximately 12 litres per flush, with WELS 4-star dual flush toilets using approximately 4.5 litres for a full flush and 3 litres for a half flush.
Eligible customers can claim a rebate of up to $400 when replacing a single flush toilet with a dual flush WELS 4-star toilet.
This is a limited offer available on eligible services completed between 1 December 2025 and 31 May 2026. Rebate funds may be exhausted before the closing date. If the offer is to close early we will provide notice on this page.
How to claim the rebate
To claim the rebate, once a licensed plumber has removed the old toilet and replaced with the new one, customers will provide their paid tax invoice / receipt along with a before and after photo.
Rainwater Tank Rebate
Plumbing in a rainwater tank to your laundry and/or toilet can save up to 20% of the average household water use.
This offer allows eligible customers to apply for a rebate for the following:
Up to $1,000 for a new rainwater tank with capacity of 2,000L or more that is plumbed in
Up to $500 for plumbing in an existing rainwater tank with a capacity of 2,000L or more
Up to $500 for replacing an existing plumbed in rainwater tank with a capacity of 2,000L or more
This is a limited offer available on eligible services completed until 31 May 2026. Rebate funds may be exhausted before the closing date. If the offer is to close early we will provide notice on this page.
Not an Aqwest customer?
If you are a Water Corporation or Busselton Water customer, please visit their websites for information on their waterwise offers.
